Operations are closely aligned to strategy, change and people.  They are interrelated.  The Process and Operational Performance Consulting Practice is set up to help clients align Process, Technology and People with the organisation’s strategy.  From our experiences with the clients, we believe that quality management, continuous improvements and becoming a learning organisation will be critical for continued success.  Examples of areas of work we have done for Process and Operational Performance Consulting include:

• Strategy Alignment
• Business Planning and Budgeting
• Business Process Re-engineering
• Operations Review
• Benchmarking
• Quality Management
• Value Chain Analysis
• Operation Risk Assessment
• Management Control Systems Design and Implementation

Process and Operational Performance Framework

The world does not stop for us. It is we who must keep pace with the world.  Continuously looking at things from a fresh set of eyes, having the determination and flexibility to try new methods and processes, be innovative, are must-have criteria.